At Trishula India, we are committed to delivering your edible spoons promptly and efficiently. This Shipping Policy outlines our guidelines and procedures for shipping products purchased from our company. We encourage you to read this policy carefully to understand our practices regarding product shipping.
1. Shipping Locations:
We currently offer shipping services within India. Please note that specific areas or regions may have limited or restricted delivery options. If you have any concerns about the availability of shipping to your location, please contact our customer support team for assistance.
2. Order Processing Time:
a. Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email will include your order details, such as the products purchased, shipping address, and order number. Please review the information carefully and contact us immediately if any corrections are needed.
b. Processing Time: We strive to process and ship orders as quickly as possible. Most orders are processed within 5 to 7 business days. However, please note that during peak periods or special promotions, order processing may take slightly longer. We appreciate your patience and understanding.
3. Shipping Methods and Delivery Time:
a. Shipping Carriers: We work with reliable shipping carriers to ensure safe and timely delivery of your orders. The choice of the carrier may vary depending on factors such as order size, destination, and shipping speed.
b. Estimated Delivery Time: The estimated delivery time will depend on the shipping destination and the chosen shipping method. Typically, you can expect your order to arrive within 5 to 7 business days from the date of shipment. Please note that unforeseen circumstances or delays beyond our control, such as weather conditions or logistical issues, may impact delivery times. We appreciate your understanding in such situations.
c. Tracking Information: Once your order is shipped, we will provide you with a shipping confirmation email containing a tracking number or a direct link to track your package. You can use this information to monitor the progress of your shipment.
4. Shipping Fees:
a. Shipping fees will be calculated based on various factors, including the total weight of the package, shipping destination, and the chosen shipping method. The applicable shipping charges will be displayed during the checkout process before you confirm your order.
b. From time to time, we may offer promotions or free shipping options. Any such offers will be clearly communicated on our website or through promotional materials.
5. International Shipping:
Currently, we do not offer international shipping outside of India. We apologize for any inconvenience caused and appreciate your understanding.
6. Shipping Address:
a. Please ensure that the shipping address provided during checkout is accurate, complete, and up to date. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
b. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. We will make every effort to assist you, although we cannot guarantee changes can be made once the order has been processed.
7. Contact Us:
If you have any questions, concerns, or requests regarding our Shipping Policy or the shipping process, please contact our customer support team at: